Frequently Asked Questions
About lab-grown diamonds
Lab-grown diamonds have a far less direct impact on the environment than mined diamonds. There are no physical differences between lab-grown diamonds and mined diamonds, the only difference is their origin. They share the same chemical and optical properties and are both 100% carbon-made.
Cultivated diamonds are created by scientists under the same conditions as those from the depths of the earth; pressure, heat & carbon. This is why lab-grown diamonds are real diamonds: just as real as any naturally mined diamond, showcasing the same mesmerizing fire, scintillation, and sparkle.
All diamonds in Ehthele’s creations are lab-grown, giving socially and environmentally conscious women and men the opportunity to own guilt-free, exclusive diamond jewelry.
Every one of our lab-grown diamonds is provided with a certificate of authenticity from Ehthele which guarantees that the piece you have purchased is genuine Ehthele jewelry and that everything used to create your masterpiece is authentic.
Yes, you can do this by going to cert.ehthele.com, entering your certificate code in the “Designation” box and clicking “Confirm”. Once you have viewed it, you will have the option to download it.
Lab-created diamonds don’t lose their sparkle or become faded and cloudy over time. Lab-grown diamonds reflect a rainbow of colors onto other surfaces, just like mined diamonds.
Lab-grown diamonds are identical to earth-mined diamonds in every way, except that they are grown in a lab. Just as mined diamonds, cultivated diamonds are unique. They each have their own birthmarks and characteristics, which means that no two diamonds can ever be the same.
Those differences are determined by a diamond’s 4Cs: cut, color, clarity, and carat weight.
Policies
Yes, free express shipping (delivery time 1/ 3 days) is included in the product prices shown on our website, as the items are delivered within Europe, United Kingdom or Switzerland.
We offer 14 days refund guarantee. Please contact us before you send your jewelry back, we’ll guide you through our refund process, so we can be sure it arrives safely.
Once the order is placed, you will receive a confirmation email. Then, as soon as the order is ready to ship, we will update your delivery tracking number by email, provided by the courier service.
If by any means, you’re not getting a system confirmation email automatically, you’re welcome to drop us an email. We’ll manually check and confirm your order.